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Terms of online store arysa.eu


Scope of activities Arysa. eu is the online store. Here you can buy light clothes in wholesale and retail. Goods offered in our shop are new and come from legal sources.
Identification of the company The owner of the shop "arysa. eu" is the Iga Nowakowska-Adamczewska, entered into the register of economic activities in Tychy under the number 33184, based in Tychy, ul. Dmowskiego 118/21
Means of communication Contact with customers is possible via email, telephone and Skype. Address data: http://www.arysa.eu/kontakt.php
technical requirements E-shop "arysa.eu" works on correctly configured browsers: Internet Explorer, Mozilla Firefox, Opera, Chrome or any other updated and properly configured browser
Protection of personal data After making an order, you agree to keep your data in our database. All of the data in the registration form will be protected and used for sale by Arysa, postage and billing and maintaining permanent contact with the client. We do not use them in marketing aims. At the request of the client personal data and account will be deleted.
entering into agreements from a distance To place an order, go to your shopping cart. Click on the "shopping cart" in the upper right corner. Check the contents. You can change, add, or delete items in your shopping cart. Then when you select products, fill in the fields on the form. Select the payment method, then click on "NEXT". Send order with transport costs by clicking the "order" button.
the price of the goods
Prices in the shop Arysa include TAX.
In order to see prices without taxes, or check out the wholesale price:
  • please sign in to our store,
  • send e-mail with your documents and
  • wait for verification of data by our company.
After checking the documents, we offer wholesale prices online.
The proposed method of payment:
  • bank transfer
  • Pay-pal (we will send on your e-mail pay-pal request, and next you will receive e-mail from pay-pal with instructions on how to proceed.)
  • Pay Direkt
Payment You will receive an email after we made a booking of the goods.
Payment date is the end of the day, reserving items.
The term of the contract
Shipment of the goods shall be made within 5 working days from the date of payment.
Receive shipment
Check before receiving the goods, that the packaging is not damaged. If the packaging is damaged, in the presence of the courier you write what is missing. Then please contact us. We will take further steps to solve this problem.
complaint procedure The seller shall be liable for defects of goods for a period of two years. The customers within 1 year following the discovery of a defect may submit a complaint to the company. You can submit a complaint in writing or send e-mail: arysa.iga@gmail.com. In the complaint, the buyer must provide the following information:
  • name (name) and address of the claimer
  • item name, invoice number
  • The reasons for the submission of a complaint (a description of the error)
  • Particular requirements for the buyer on dealing with complaints
  • Signature of the applicant in the case of a written complaint.
The applicant will receive a written confirmation of the receipt of the appeal within 14 days from the date of notification. The client sends the defective product to our company. If the complaint is acceptable, the customer has the right to replacement of defective goods, eliminating defects or reduction in price. If there is any the technical capacity, the customer has the right to a refund of the goods, including transport costs. A dispute between a consumer and a business may be carried out by way of mediation or court.
Conditions for solving the electronic service contracts.
Withdrawal and consequences of cancellation.
The buyer has the right to withdraw from this agreement for any reason. Deadline to withdraw from the contract expires after the expiration of 14 days from the date of receipt of the goods by the customer. To exercise the right to withdraw from the contract, you must inform our company of its decision via e-mail (arysa.iga@gmail.com). You can use the model form to withdraw from the contract, however this is not obligatory. The costs of returning goods shall be cover by the buyer. In case of termination of this Agreement, we pay received payments including the cost of delivery of the goods (with the exception of additional costs resulting from the selected delivery method other than the cheapest usual delivery offered by us) The money is returned promptly and in any event no later than 14 days from the day on which we were informed of withdrawal. We will make the return of the payment using the same manners of payment which stayed through of you used in the primal transaction, unless clearly you agreed you to the other solution.

Terms of online store arysa.eu
apply from 25.12.2014

Terms for orders placed before 24.12.2014